Orders placed by 2 pm PST will ship the same day*. Otherwise, it will ship on the next business day. Orders are processed 7 days a week, excluding holidays.
*Orders with invalid addresses will require additional processing time. Made-to-order items require an additional crafting period. Keep in mind, "made-to-order" items will ship in a separate package once they are complete (at no extra charge). International orders ship in one package.
Tracking numbers can take 1-2 business days to update online. If you do not see any activity on your tracking number after 2 business days, please email us at firstname.lastname@example.org and we'll investigate further for you.